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Please complete the coverage check here to view the Epic Fiber Offer available to you.
1. The Epic Fiber Discount for 6 months Offer ("Offer") is available to all new Subscribers who enter into a twenty-four (24) month contract (“Commitment Period”) for any Internet & Telephony plan and are or simultaneously become subscribers of any Epic mobile telephony service plan (“Subscribers”).
2. The Offer is available for applications made between 21 December 2021 and 31 December 2024.
3. With the Offer, Subscribers obtain a discount on the monthly subscription fee of their Internet & Telephony plan for the first six (6) months of the Commitment Period and then monthly subscription is set to the initial price of the plan for the remaining Commitment Period, as set at Epic's website.
4. Upon expiration of the Commitment Period, the respective standard monthly subscription fees apply as they are posted in Epic’s website.
5. All prices include VAT.
6. The Offer can be applied for one connection for each postal code address and is terminated if the Subscriber changes plan and/or address for the Service.
7. In the event of change of plan or installation address, or disconnection (temporary or permanent) or transfer of ownership or cancellation, the Offer is automatically terminated, and the standard monthly subscription fees apply, as posted in Epic’s website.
8. Epic reserves the right, in its sole discretion, to reject any application.
9. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice. These terms and conditions apply in addition to the terms and conditions of the Internet and Telephony Service and any Additional Services and/or Offers of the Subscriber.
10. These terms and conditions apply in addition to the terms and conditions of the Internet and Telephony Service and any Additional Services and/or Offers of the Subscriber.
1. The Offer "Free Internet & Telephony Installation" (hereinafter "the Offer") is available to all new Internet & Telephony Subscribers and existing Subscribers for telephone line transfer requests to a new address for a minimum subscription period of 24 months.
2. The Offer period is available for applications made between 21 December 2021 and 31 December 2024.
3. With the Offer, the Internet & Telephony Subscribers will benefit from the free installation of the fixed telephony and internet line in their premises.
4. In case of termination or transfer of the Internet & Telephony service from Epic before the end of the above-mentioned minimum subscription period of 24 months, the Subscribers will be obliged to pay to Epic an amount equal to the installation/transfer fee that will be valid on the date termination or transfer of the service as posted on Epic’s website www.epic.com.cy.
5. The Offer is valid only for the commercially available Internet & Telephony plans 30, 50, 80, 100.
6. The Offer means the free installation for fixed telephone line and Internet at the subscriber’s premises.
7. The Offer has no retrospective validity.
8. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.
9. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the subscription contract of Internet & Telephony signed by the Subscriber.
1. All prices include V.A.T.
2. The offer applies to existing Epic Fixed subscribers and existing and new Epic PayMonthly subscribers (voice plans only).
3. Subscribers shall receive a discount on their Internet & Telephony plan monthly fee for as long as the present offer continues to apply.
4. The offer is valid only with the signing of a new 24month Internet & Telephony contract and a 24month Epic PayMonthly contract. Regarding our existing Epic PayMonthly subscribers, the offer is valid upon their registration in the system and shall continue to be valid provided that they will proceed with a 24month renewal of their Epic PayMonthly contract. Our existing Internet & Telephony subscribers shall proceed with the modification of the provided services without any charges and sign the Modification Service Form for the transfer to any Internet & Telephony plan. The present offer shall continue to apply only with the renewals of Epic PayMonthly contract and Internet & Telephony contract upon their expiration.
5. The discount on a device and/or getting a free of charge device, applies only to new Epic PayMonthly subscribers with the signing of a 24months subscription contract and to our existing Epic PayMonthly subscribers only with the renewal of their 24month contract.
6. The present terms and conditions apply supplementary to the terms and conditions of the Internet & Telephony plans and Epic PayMonthly subscription contract.
1. The Offer " Weekly Surprise Offers – 3 Free Monthly Fees for new subscriptions with Unlimited Plan " (hereinafter the "Offer"), is valid from 18/10/2024 at 10:01am until 20/10/2024 at 11:59pm (hereinafter the "Offer Period").
2. For the Offer Period, Epic offers to you 3 Free Monthly Fees for every new connection, if you will proceed through Epic's online store, Epic eStore, to a new Epic 5G Unlimited Max or 5G Unlimited Max Plus Mobile Telephony Plan for a minimum subscription period of 24 months. All out of bundle charges will be charged in accordance with the applicable charges as these are outlined in Epic’s terms and conditions for Mobile Telephony Plans.
3. The Offer is not valid for corporate customers.
4. The offer is not valid for renewals of any existing subscription plans.
5. You may benefit from this Offer, as well as from the Offer "October Offer 2024 - Additional discount on the monthly fee for new subscription plans", provided that you meet the necessary criteria and the applicable terms and conditions.
6. The purchase of any other device with the payment of monthly instalments requires that you accept the payment of your monthly bill via Direct Debit.
7. These terms and conditions apply in conjunction with and/or in addition to the terms and conditions for the purchase of a device with monthly instalments as well as the terms and conditions of the subscription plan.
8. Epic reserves the right to modify the terms and conditions of the Offer at any time. The new terms and conditions will be posted on Epic's website.
PAYM-OFF-T&C- WSO -ENG-18/10/2024 |
1. The Offer “October Offer 2024 - Additional discount on the monthly fee for new subscription plans” (the "Offer"), is available from the 03/10/2024 until 31/10/2024 (“Offer Period”), for subscribers who will proceed with number portability from another telecommunications provider and/or with the transfer from their prepaid number and/or with the connection of a new number (“New Subscription”).
2. If you proceed with a New Subscription to Epic’s 5G Unlimited Max or 5G Unlimited Max Plus Mobile Telephony Plan (“Plan”), for a minimum subscription period of 24 months, then you will benefit with a discount on the monthly fee of your Plan for 24 months, from the current discounted price, as per the table below:
Plan | 1st until 24th month (with the Offer) | After the 24th month (the monthly fee without discount and/or in the event there is no renewal) |
5G Unlimited Max | €19.99 | €39.99 |
5G Unlimited Max Plus | €24.99 | €49.99 |
3. Ιf you proceed with a New Subscription to Epic’s 5G Unlimited Max or 5G Unlimited Max Plus Mobile Telephony Plan, for a minimum subscription period of 24 months, and simultaneously you purchase a device from the devices listed in paragraph 4 below then:
a. If you proceed via Epic’s online store, Epic eStore, you will benefit with a discount on the monthly fee of your Plan for 24 months, from the current discounted price, as per the table below:
Plan | 1st until 24th month (with the Offer) | After the 24th month (the monthly fee without discount and/or in the event there is no renewal) |
5G Unlimited Max | €19.99 | €39.99 |
5G Unlimited Max Plus | €24.99 | €49.99 |
b. If you proceed via any other sales channel, then you will benefit with a discount on the monthly fee of your Plan for 24 months, from the current discounted price, as per the table below:
Plan | 1st until 24th month (with the Offer) | After the 24th month (the monthly fee without discount and/or in the event there is no renewal) |
5G Unlimited Max | €21.99 | €39.99 |
5G Unlimited Max Plus | €26.99 | €49.99 |
4. The devices that are mentioned in paragraph 3, are the following:
APPLE IPHONE 15 PRO MAX 256GB |
APPLE IPHONE 15 PRO 128GB |
APPLE IPHONE 15 PLUS 128GB |
5. If you proceed to a New Subscription to one of the Plans for a minimum subscription period of 24 months, and at the same time purchase one of the devices mentioned in paragraph 4, then you will benefit from a discount on the retail price of that device, as follows:
Type of Device | Discount from retail price with one of the Plans (€) |
APPLE IPHONE 15 PRO MAX 256GB | €180.00 |
APPLE IPHONE 15 PRO 128GB | €220.00 |
APPLE IPHONE 15 PLUS 128GB | €160.00 |
6. The Offer cannot be transferred to another plan, in the event that you wish to change your plan during the 24-month period of your Plan.
7. The Offer is not valid for corporate customers.
8. The purchase of any device with the payment of monthly instalments requires that you accept the payment of your monthly bill via Direct Debit.
9. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice. The new terms and conditions will be posted on Epic’s website.
10. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions for the purchase of a device with monthly instalments, as well as the terms and conditions of the subscription Plan.
PAYM-OFF-T&C-OCT-NEW-ENG-03/10/2024
1. The Offer “October Offer 2024 - Additional discount on the monthly fee for renewals of subscription plans” (the "Offer") is available from the 03/10/2024 to 31/10/2024 (the “Offer Period”), if you proceed with the renewal of your current plan, to Epic’s 5G Unlimited Max or 5G Unlimited Max Plus Mobile Telephony Plan, for a minimum subscription period of 24 months (the “Plan”).
2. As per the table below, with the Offer, you will benefit with a discount on the monthly fee of your Plan for 24 months, from the current discounted price:
Plan | 1st until 24th month (with the Offer) | After the 24th month (the monthly fee without discount and/or in the event there is no renewal) |
5G Unlimited Max | €24.99 | €39.99 |
5G Unlimited Max Plus | €29.99 | €49.99 |
3. If you proceed with the renewal of your current subscription to one of the Plans, and at the same time you purchase one of the devices listed below, then then you will benefit from a discount on the retail price of that device as follows.
Type of Device | Discount from retail price with one of the Plans (€) |
APPLE IPHONE 15 PRO MAX 256GB | €180.00 |
APPLE IPHONE 15 PRO 128GB | €220.00 |
APPLE IPHONE 15 PLUS 128GB | €220.00 |
4. The Offer cannot be transferred to another plan, in the event that you wish to change your plan during the 24-month period of your Plan.
5. The Offer is not valid for corporate customers.
6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice. The new terms and conditions will be posted on Epic’s website.
7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions for the purchase of a device with monthly instalments, as well as the terms and conditions of the subscription Plan.
PAYM-OFF-T&C-OCT-REN-ENG-03/10/2024
1. The promotion, is available from 23/01/2022 until 30/09/2024 to any individuals between the ages of 18 - 29 (“Youth customers”) who are new or existing Epic subscribers to any 24- month 5G Unlimited Max & 5G Unlimited Max Plus mobile telephony plans.
2. The offer prices available to Youth customers for the specific plans are set out in Epic’s website and will be valid until the end of the 29th year of age of the subscriber (and/or until the subscriber turns 30 years old).
3. In order for the promotional offering to be valid customers should always be under contract. If the contract is expired then they should renew for another 24 months in order to continue to benefit from the youth offer pricing.
4. Epic reserves the right to amend the present terms and conditions of the promotion at any given time. Any amendments will be posted on the official website of epic.
5. The present terms and conditions apply in combination and/or in addition to the terms and conditions of subscription contract signed by the subscriber.
1. The offer Home & Go Internet (“Offer”) provides the combination of any Internet and Telephony or Epic Fiber or Broadband Homebox service (“Fixed Internet Plan”) with a Mobile Broadband 100GB plan (“MBB Service”) as per clause 3 below.
2. The Offer is available:
a. to subscribers of the Internet and Telephony and Epic Fiber services from the 8th of June 2023 until the 31st of December 2024.
b. to subscribers of the Broadband Homebox service from the 30th of April 2024 until the 31st of December 2024.
(both periods will be referred together as the “Offer Period”).
3. The Offer is available at Epic Stores, or selected Epic’s associates or at 159, to the following physical persons:
a. all existing Fixed Internet Plan subscribers;
b. to anyone who has already applied for any Fixed Internet Plan and their plan has not yet been activated; and
c. to all new Fixed Internet Plan subscribers who apply simultaneously for both Fixed Internet Plan and the MBB Service;
(all of them together will be referred to as the “Subscribers”, with Epic).
4. It is noted that this Offer is available only once, to Subscribers of the aforementioned Fixed Internet Plans, who wish to obtain the MBB Service, irrespective of the number of active Fixed Internet Plans the said Subscriber has.
5. The Offer consists of the provision of MBB Service at the discounted fee of €3.99/month (in addition to the monthly Fixed Internet Plan fee), with free SIM card activation fee, for as long as the Fixed Internet Plan is active.
6. The MBB Service will be charged at the nominal fee, according to the advertised fees at the time being, if:
a. the Fixed Internet Plan is terminated for any reason;
b. the Fixed Internet Plan application (irrespective of whether it has been applied simultaneously with the MBB Service) is cancelled for any reason; and
c. the Fixed Internet Plan that is in the activation process, is not activated within 3 months from the initial application date for any reason.
7. The MBB Service does not allow for the temporary disconnection service.
8. The MBB Service is offered without any minimum subscription period.
9. Epic reserves the right to modify the MBB Service, at its absolute discretion.
10. Epic reserves the right to reject any application at its absolute discretion.
11. Epic reserves the right to amend the terms and conditions of the Offer at any time, at its absolute discretion. Any amendments will be posted on Epic’s official website.
12. The terms and conditions of this Offer apply in combination and/or in addition and/or supplementary to the terms and conditions of the Fixed Internet Plan and of the Mobile Broadband Service.
«Holiday Internet Offer – Unlimited Data with new Holiday Internet package purchase»
Terms and Conditions
1. The "Holiday Internet Offer – Unlimited Data with new purchases of Holiday Internet packages" (hereinafter the "Offer"), is valid from 01/06/2024 until 31/12/2024, or until the Holiday Internet packages sold at selected points of sale are exhausted (hereinafter the "Offer Period").
2. Epic offers you, if you purchase one of the Holiday Internet packages within the Offer Period, unlimited Data, which can be used within the validity period of the Holiday Internet package.
3. These terms and conditions apply in conjunction with and/or in addition to the terms and conditions of the PAYG Service, and/or the Holiday Internet Service, and/or any other service or offer you enjoy.
4. Epic reserves the right to modify the terms and conditions of the Offer at any time. The new terms and conditions will be posted on Epic's website.
PAYG-OFF-T&C-HIUNL-ENG-02/07/2024
1. The Homebox Youth Offer (“Offer”), is available from the 01/09/2024 until the 31/12/2024, if you are between the ages of 18 – 29, and are a new or existing Epic subscriber to any of Epic’s 24-month HomeBox1 or HomeBox2 or HomeBox3 plan (“Plan(s)”).
2. With the Offer, if you are eligible as per the above criteria, you can enjoy Offer prices for the specific Plans set out in Epic’s website. You will enjoy the Offer price until the day you turn 30 years old.
3. The Offer is available for existing subscribers on an active 18 or 24 months mobile plan, the subscription of which was not suspended in the last 18 months.
4. Epic reserves the right to amend the terms and conditions of the Offer at any given time. Any amendments will be posted on Epic’s website.
5. The present terms and conditions apply in combination and/or in addition to the terms and conditions of the Mobile Telephony Service, the terms and conditions of the subscription Plan, and any other additional service and/or offer you may enjoy.
HB-YOUTH-OFF-T&C-ENG-09/09/2024
1. The Offer “Broadband Homebox – 12 months discount to the monthly fee” (hereinafter the "Offer") is available to existing Epic subscribers of any Mobile Telephony subscription plan, whose subscription has not been suspended in the last 18 months of their contract, and who wish subscribe to the Broadband Homebox (hereinafter "BHB") service for a minimum contract duration of 24 months.
2. The Offer period is from 27/01/2022 until 31/12/2024.
3. With the Offer, the Subscribers will benefit with discount on the monthly fee for 12 months, as per below:
BROADBAND HOMEBOX | Monthly Fee | |
1st until 12th month (with the Offer) |
From the 13th until the 24th month (the fee without the discount of the Offer) |
|
Broadband Homebox 1 – 350 GB | €19.99 | €29.99 |
Broadband Homebox 2 – 500 GB | €19.99 | €29.99 |
Broadband Homebox 3 – 1000 GB | €19.99 | €29.99 |
4. The connection fee of any BHB service chosen is €49.90 and upon completion of the minimum contract duration (i.e.: after the 24th month) the current fee without the discount of the Offer will continue to apply.
5. The Offer cannot be redeemed for cash or for credit or used as an exchange offer, in value or otherwise, to other services of Epic.
6. Epic reserves the right to amend the terms and conditions of the Offer, at any time without prior notice.
7. The present terms and conditions are supplementary and/or apply in addition to the terms and conditions of the BHB subscription contract signed by the subscriber.
Terms of participation in Epic's Instagram Competition Epic Music Summer 2024
1. The competition “Epic Music Summer 2024” (hereinafter the "Competition"), is run by Epic Ltd (hereinafter the "Epic") and is hosted on Epic's Instagram page.
2. Competition / Prize.
a. The Competition will run from 29/5/2024 until 27/9/2024.
b. At least 6 days before each concert of the Epic Summer Music Festival set out below, Epic will issue a post on its Instagram page. To participate in the Competition, you must, between the dates at least 4 days before the day of the relevant concert, do all of the following: (i) "follow" Epic's Instagram page, (ii) "Like" the post of the Competition and (iii) tag a friend in the comments.
The concerts which will form part of the Epic competition are:
Artist | Concert date | Competition commencement date | Competition ending date |
Yiannis Aggelekas (with 100°C) & Social Waste | 08/06/2024 | 29/05/2024 | 02/06/2024 |
Matoula Zamani | 22/06/2024 | 13/06/2024 | 18/06/2024 |
Pavlos Pavlides with Hatzifragketa | 28/06/2024 | 18/06/2024 | 23/06/2024 |
Ioulia Karapataki | 29/06/2024 | 21/06/2024 | 25/06/2024 |
Giorgos Sampanis | 04/07/2024 | 25/06/2024 | 30/06/2024 |
Dani Gambino | 12/07/2024 | 01/07/2024 | 07/07/2024 |
Demetris Mystakides & Koinoi Thnitoi | 20/07/2024 | 09/07/2024 | 14/07/2024 |
Eleni Vitali | 26/07/2024 | 16/07/2024 | 21/07/2024 |
Pliatsikas Tournas | 06/09/2024 | 27/08/2024 | 01/09/2024 |
Socrates Malamas | 07/09/2024 | 28/08/2024 | 02/09/2024 |
Villagers | 13/09/2024 | 03/09/2024 | 08/09/2024 |
Parios | 15/09/2024 | 05/09/2024 | 10/09/2024 |
Alkinoos Ioannides | 20/09/2024 | 10/09/2024 | 15/09/2024 |
Yiannis Haroulis | 27/09/2024 | 17/09/2024 | 22/09/2024 |
c. Upon completing the above steps, participants automatically enter the draw which will take place 4 (four) days before the relevant concert.
d. The draw will determine 1 (one) winner who will win 2 (two) tickets for the relevant concert ("Prize"). The draw will also highlight 2 (two) runners-up.
e. The Prize is specific, strictly personal and cannot be redeemed for money, nor exchanged for any other gift or product.
3. Right to Participate in the Competition.
a. Eligible to participate in the Competition are persons who maintain an Instagram account that corresponds to a profile of a real natural person.
b. Such users must be permanent residents of the Republic of Cyprus, have reached the age of 18, on the date of their participation in the Competition, and have legal capacity to participate.
c. Anyone entitled to take part in the Competition and receive the Prize, regardless of whether they are an Epic customer or not.
4. Exclusion of Participants.
a. Those who fall into the following categories are excluded from the Competition:
I. Epic employees,
II. first-degree relatives of the above employees as well as the spouses of these employees,
III. employees of representatives and/or associates and/or any authorized legal entities appointed by Epic for the implementation of this Competition and
IV. those who use a pseudonym when using the social networking platform (Instagram), as a result of which they cannot be authenticated.
b. Disqualification may be made at any stage of the Competition even at the stage of delivery/acceptance of the Prize.
c. Epic reserves the right at its sole discretion to reject any entry submitted in an irregular manner and/or which is linked to offensive content, to reject entries that violate these terms, as well as to cancel subsequently entries that do not comply with these terms. Any defamatory or obscene comments, or posts that violate the copyrights or other rights of third parties, may be deleted from Epic's account, at its sole discretion.
5. Receipt of the Prize.
a. The winner will be informed by Epic with a relevant personal message on their Instagram account.
b. In case of non-response or non-acceptance of the Prize by a winner within 24 (twenty-four) hours of the above notification, the Prize will be given to the next runner-up, as he has emerged from the relevant draw.
c. The winner’s name and/or photo of acceptance of the Prize will be posted on Epic's accounts on Instagram and Facebook, provided the winner has given his/her consent.
d. In the event that the winner is under the age of 18 on the date of participation in the Competition, and/or has no legal capacity to accept the posting of his/her name and/or photo of acceptance of the Prize, acceptance must be given by his/her parent or legal guardian.
6. Liability. Epic will not be liable for any failure, error, omission or inaccuracy in transmitting, receiving and registering participation on Instagram or the incorrect or incomplete operation of Instagram, which is due to force majeure or the actions of third parties.υ
7. Information on Personal Data Processing.
a. The personal data provided to Epic (hereinafter referred to as "the Data") will be used only for the purposes of the Competition.
b. Epic will process the Data by applying appropriate technical and organizational data protection measures and will not disclose them to any third parties.
c. The winner's name will be published only after his/her consent has been given for this purpose.
d. It is noted that the Data will be processed by Epic for as long as it is necessary for the purposes of awarding the Prize.
e. If the winner does not wish to receive the Prize, any Data that may have been provided will be deleted.
f. It is noted that the winner reserves the right to access, correct or delete his/her Data or restriction of processing concerning him/her or the right to object to the processing of the Data, in accordance with the Protection of Natural Persons with regard to the Processing of Personal Data and the Free Movement of such Data, Law of 2018 (L.125(I)2018).
g. For any further information regarding the processing of the Data, you can contact Epic's call center at 136 or send an email to dpo@epic.com.cy.
8. Revocation of Notice – Modification of Terms.
a. Epic reserves the right to revoke the promotion for the Competition or to modify its terms at any time and without notice.
b. Participation in the Competition implies the unconditional acceptance of these terms.
9. The Competition is not promoted, controlled, administered or affiliated in any way with Instagram.