Announcement regarding amendments to mobile telephony subscription contract

Epic announces the following, pursuant to its obligation under the relevant legislation: 

Further to the announcement dated 04/04/2024, from 01/07/2024 ("Effective Date") the terms of the mobile telephony subscription contract of subscribers who contracted with Epic and/or renewed their contract for mobile telephony, mobile broadband and broadband homebox services between 01/04/2024 and 27/05/2024 will be amended.

All amendments made are for the benefit of customers and they are as follows: 

1.       typographical changes to existing wording, without affecting the meaning of the term,

2.       changes which affect the meaning of the term for the benefit of the customer. 

If your mobile telephony subscription contract was completed on or after 4 February 2022, the meaning of the following terms is affected: 3(g), 3(h), 4(b), 4(e), 7(a), 7(c), 13(d), 14, 15(b), 15(c), 17(b), 17(d ) and 18. The amended terms and conditions are available here. 

If your mobile telephony subscription contract was completed before 4 February 2022, the meaning of the following terms is affected: 3(g), 3(h), 4(b), 7(a), 7(c), 13(d), 14, 15(b), 15(c), 17(b), 17(d) and 18. The amended terms and conditions are available here.

Notes:

(1)  The amended terms and conditions are published in the mobile telephony plans page of Epic’s website (www.epic.com.cy). 

(2)  In case you do not accept all or any of the amendments above, you have the right to terminate the Agreement, without any penalty (except for charges for usage of services, monthly fees and, if applicable, any remaining instalments for the purchase of terminal equipment, which become immediately payable upon termination), by 15 Ιουλίου 2024, by notifying Epic in writing stating that the reason of termination is the non-acceptance of the amendments. 

(3)  For full terms and conditions visit www.epic.com.cy and for more information you can call Epic Call Centre at 136.